Vision

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“We intend to be the recognized leader in service excellence for our customers, employees, and stakeholders.”

Our Mission

To provide superior customer service through quality, innovation and personal commitment; to service our customers with well-trained professionals dedicated to maintaining our commitment to honesty and integrity; and to approach each customer interaction by first understanding their needs and then providing expediency in claim and recovery services.

Our Values

Our national services are constantly evolving and we are continually searching for new and better ways to use our human, technological, and financial resources to improve the quality of our services while remaining true to our values.

Our Culture

Because our people are fundamental to the way we do business, they’re at the center of everything we do. Their professional fulfillment, their work/life balance, their ability to contribute equally as part of a diverse workforce – these are all issues to which we give priority. Our people represent Worley’s ultimate competitive advantage. Our culture represents the shared attitudes, values, standards and beliefs that define our organization and the people within it.

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Integrity & Stewardship

-We Act with Integrity and Show Respect.

  • Value the diversity of people, their ideas and contributions
  • Treat people with respect
Adapt & Achieve

 – We Take Initiative to Innovate and Excel.

  • Agile and proactive to adapt and be ahead of change
  • Innovative and resilient as we embrace new ideas and opportunities
  • Collaborative across boundaries
  • Engage in improving our business
  • Take accountability for decisions and actions
Passion

 – We are Passionate About Our Industry, Our Brand, and Our Services.

  • Show pride in our brand and heritage
  • Promote and implement creative and innovative ideas and solutions
  • Encourage a positive, energizing, and optimistic environment
  • Value, promote and fiercely protect our reputation
Customer Focus

 We Believe that Our Success Depends on Understanding and Satisfying the Unique Needs of Each Customer.

  • We seek to continually simplify and improve processes, procedures and activities
  • We measure our success by the standard of market leadership and industry strength our customers enjoy
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